Brigham Eckrich
- Send me a note at hey@brighameckrich.com
- Reach out to connect on linkedin/brighameckrich
- Dig through some work in my portfolio (password-protected)
I am a design leader committed to driving positive impact in our community through user-centered problem-solving and a collaborative and inclusive culture. I seek challenging roles that offer the opportunity to learn, drive strategy, and jump in to support my colleagues, no matter the size of the problem to be solved.
I have been working as a designer and design leader for 20+ years and relish the opportunity to build and grow high-performance, high-EQ, and fun design teams. Design holds a unique role within an organization, responsible for the highest-leverage points of contact between a customer and a business. To meet that responsibility effectively, I build and lead teams that are exceptionally perceptive, deeply caring, inclusive, and unflinchingly collaborative.
As a senior leader, I collaborate with and drive impact across functions within an organization, particularly within Product, Marketing, and People teams. I am drawn to startups because they frequently offer the opportunity to make this type of cross-functional impact, in addition to the structural, cultural, and process innovation that new companies must work through and that I find so exciting and rewarding.
Recently
VP of Design, Kinsa (2021 - 2023) — acquired by Healthy Together (12/2023)
Helping folks understand when illness is spreading and what to do about it.
- Led the Design team of 8, including individual contributors and managers across Product Design and Brand & Creative Design
- Defined and delivered Design excellence and crafted strong culture within the Design Team and broader organization
- Oversaw the design and launch of Kinsa's game-changing B2B SaaS product for tracking and forecasting demand for healthcare products and services based on the company's unique illness data, machine-learning, and AI
- Oversaw the continuous improvement and adoption of Kinsa's best-in-class combination of hardware and software for home healthcare guidance and illness prevention
- Established a more prominent role for Brand & Creative Design within the company's strategic planning and prioritization as we grew our product portfolio and platform to tell a more consistent and forward-looking brand story
- Oversaw a full corporate rebrand, led by our Director of Brand & Creative and conducted in collaboration with the executive leadership team
- Oversaw research and design of new retail product packaging to dramatically reduce costs and improve brand equity
- Stood up DEI efforts at the company, leading a cross-functional effort to form a DEI Committee and define its role within the organization. Served as Chair for the first year its existence and drafted/coached the first leaders of its functional pillars
- Served as a core member of the company's HR Steering Committee
Head of User Experience, Scoop Technologies Inc (2019 - 2020)
Dramatically improving the commute, fostering community among neighbors and coworkers, and positively impacting the environment by connecting people in carpools.
- Directed and managed the UX org of 8, including individual contributors and managers across Product Design, Research & Insights, and Content Strategy
- Redefined the company’s design process based on user-centered principles and helped refine the Product org’s broader product development process to give UX a greater ownership stake
- Prioritized Accessibility product development improvements and the creation and adoption of a company-wide design system
- Implemented agile practices within UX to provide a more predictable and impactful roadmap along with clear prioritization in the day-to-day
Head of Design, Primer Inc (2016 - 2017)
Helping mobile users achieve their goals faster by creating a toolset for app builders and mobile marketers to make onboarding far more efficient and successful.
- Responsible for all Product Design and User Research efforts as individual contributor, manager, and director
- Co-led research and validation of a major product pivot
- Assumed leadership and management of new product efforts as a result of the pivot
- Drove process and communication improvements throughout the org
Director of User Experience, BitTorrent Inc (2013 - 2015) — acquired by Tron (6/2018)
Democratizing the web by building content publishing and sharing tools on distributed technology.
- Directed and managed all UX Design and Research efforts across products serving over 150 million monthly users
- Built a team of 18, made up of Design and Research individual contributors and managers, working across 6 different products
- Refocused company-wide product development processes to be user-centered and design-driven
- Implemented UX's integration into the company's agile practices that had been exclusively engineering-focused
- Spearheaded the development of the company’s first product design strategies and their adoption